I-2013 mutidiag access failed to communication after update. And here are professional suggestion by obd2france.com. Hopefully, it helps someone.
Mise a jour de l'interface de communication
(Updating the communication interface)
Erreur pendant le telechargement de la vci. Verifiez que la vci est connectree a l’outil et au vehicule.
(Error while downloading vci. Verify that the vci is connected to the tool and the vehicle.)
Suggestion from professional technicians work for obd2france.com:
1- try to re-install windows system (Windows XP or Win7 32bitbetter)
1- try to re-install windows system (Windows XP or Win7 32bitbetter)
2- disconnect network connection
3- re-install Multidiag access i-2013 according to the video guide below:
4- then it should work fine.
If the Multidiag i-2013 still fails to connection, please send your unit back to the vendor for repair.
To update Multi-diag software needs technique and luck:
You need to buy the corresponding chip to change it on the board, before software update.
This is the PIC12F629 chip for Multi-diag j2534 to update your tool from 2010 to 2011.
With this update chip, you can update your Multi-Diag j2534 interface from V2010 V2011 to V2013.1.
Note: when use i-2013 multidi@g to test the car, it’s a must to setup the USB driver first.
Original - from obd2france.com obd2 francais:
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