It’s a how-to guide to install
Volvo VIDA 2014D on first and foremost Windows 10 Pro x64 but will work on most Windows 7, 8, 8.1 (32- and 64-bit) and up, especially on a system where VIDA has previously failed to install or a previous version of VIDA has been installed and then uninstalled. On a system such as that, the cleaning part step 1 through 8 is the most important part.
Usual errors on such systems are:
- An X is presented in Internet Explorer were the DICE Communication tool selector should be.
- You cannot enter anything in the Username login dialogue.
- "VIDA cannot start as port 80 is already in use".
- "VIDA NOT OK".
Check the troubleshooting section at the end of this guide for solutions.
REQUIREMENTS:- Microsoft Windows 10 Pro x86/x64 - I strongly recommend that you move to Windows to 64-bit. Especially if you are planning upgrading to SQL Server 2016.
- Volvo VIDA 2014D DVD or ISO-file
- VIDA Patch (2014A.exe works for VIDA 2014A through 2014D). File details:
2014A.exe 137 KB (140 785 bytes)
CRC32: E5F6F31C
MD5: 4E8084C08BDC59CB7D4DA16E708CDD8B
SHA-1: 4A1A38ECBF4608F7E36FDB38867F3A03D96D1B4C
GUIDE:If you have a clean install of Windows and have not previously installed any version of VIDA or SQL (failed or not): begin in this post with step 9.
On a system where VIDA has previously failed to install or a previous version of VIDA has been installed and then uninstalled, the cleaning part step 1 through 8 is the MOST IMPORTANT part, you will find that pre-install guide here:
http://blog.obd2france.com/2016/09/20/how-to-clean-up-a-previous-version-of-volvo-vida-2014d/
STEPS 9 THROUGH END, INSTALLING SECTION:9. Prepare your installation and download necessary files:
9a. Create a temporary directory in C:, and name it "VidaInstall". Continue with either x86 or x64 steps depending on your OS installation. x86 works on both 32-bit and 64-bit Windows, but I STRONGLY recommend you to follow the x64 steps on 64-bit Windows because this guide ASSUMES that you do.
nn_x86: This step is for Windows 32-bit. Skip this step if you are on Windows 64-bit.
nn_x64: This step is for Windows 64-bit. Skip this step if you are on Windows 32-bit.
9c_x86. Prepare:
- After the Java SE Development Kit download is complete, open the VIDAInstall directory and create a new folder in there, name it "JDK7u80". Move the "jdk-7u80-windows-i586.exe" to the C:\VIDAInstall\JDK7u80 folder.
- After the SQL Server SP3 download is complete, open the VIDAInstall directory and create a new folder in there, name it "SQL2008R2SP3". Move the "SQLServer2008R2SP3-KB2979597-x86-ENU.exe" to the C:\VIDAInstall\SQL2008R2SP3 folder.
9c_x64. Prepare:
- After the Java SE Development Kit download is complete, open the VIDAInstall directory and create a new folder in there, name it "JDK7u80". Move the "jdk-7u80-windows-x64.exe" to the C:\VIDAInstall\JDK7u80 folder.
- After the SQL Server SP1 download is complete, open the VIDAInstall directory and create a new folder in there, name it "SQL2008R2SP1". Move the "SQLEXPR_x64_ENU.exe" to the C:\VIDAInstall\SQL2008R2SP1 folder.
- After the SQL Server SP3 download is complete, open the VIDAInstall directory and create a new folder in there, name it "SQL2008R2SP3". Move the "SQLServer2008R2SP3-KB2979597-x64-ENU.exe" to the C:\VIDAInstall\SQL2008R2SP3 folder.
9d. Install Microsoft SQL Server 2008 R2 SP1 Express:
- Open a Command Prompt: Click Start and enter "CMD", then right click on "Command Prompt" and select "Run as Administrator". A new CMD-prompt will appear. Copy the following line depending on your architecture and then paste it by right clicking in the CMD-window and select "Paste", then hit enter:
- For Windows x86: (substitute D: for your actual VIDA DVD location))
Code:
"D:\3PP\Products\SqlExpress\SQLEXPR_x86_ENU.exe" /ACTION=Install /IACCEPTSQLSERVERLICENSETERMS /ROLE=AllFeatures_WithDefaults /INSTANCENAME=VIDA /SAPWD=GunnarS3g3 /SECURITYMODE=SQL /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /BROWSERSVCSTARTUPTYPE=Automatic /TCPENABLED=1 /HIDECONSOLE /ENU /QS
- For Windows x64:
Code:
"C:\VIDAInstall\SQL2008R2SP1\SQLEXPR_x64_ENU.exe" /ACTION=Install /IACCEPTSQLSERVERLICENSETERMS /ROLE=AllFeatures_WithDefaults /INSTANCENAME=VIDA /SAPWD=GunnarS3g3 /SECURITYMODE=SQL /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /BROWSERSVCSTARTUPTYPE=Automatic /TCPENABLED=1 /HIDECONSOLE /ENU /QS
- The installation of SQL Server will run by itself without any user intervention. Wait until it is complete and then close the Command Prompt.
10. Optional step: Make sure Internet Explorer 11 is installed via Control Panel: View by: Small icons, "Programs and Features", select "Turn Windows features on or off" and make sure Internet Explorer 11 is checked (which is the default in Windows 10).
11. Optional step: If you do not want the automatic download of .NET Framework 3.5 during the installation:
- Go to Control Panel, open "Programs and Features", click on "Turn Windows features on or off".
- Check the box for ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" (if it is not already checked) and then click OK.
12-15. Steps removed.
16. Install VIDA from the VIDA 2014D DVD:
16a. Step removed.
16b. Locate VIDA Setup (setup.exe) in "D:\Install\DVD\Vida_dvdheader\Main" (NOT the setup.exe in the Vida folder) (substitute D: for your actual VIDA DVD location), right click the file and select Properties, go to the Compatibility tab, check "Run this program in compatibility mode for:" and select "Windows 7" from the drop down list, then click OK.
16c. Now run the "setup.exe", still in the Main folder.
- Select VIDA All-in-one and then the language(s) to install. (WARNING! You cannot install another language after you have upgraded SQL!) (For a multi-language setup, first follow this guide and then my "VIDA Multi-language Guide").
- Leave the default Destination folder as is (C:\VIDA\) and click Next.
- Accept the License Agreement.
- If the installation asks to download .NET Framework 3.5, select to "Download and install this feature". After the downloading and installing is done click Close.
- When the Vida Configurator shows up, leave the default selection on the Location tab as is, which is "Internet", (do not change anything on the other tabs) click Save and then Close, Close.
- WARNING! If you get an "Unhandled Exception" during Multi-language setup, see the Troubleshooting section at the end of this guide BEFORE you continue!
- When Setup asks for a reboot, select "No, I will restart my computer later" and then click Finish.
- If Windows Firewall Security Alert shows up for "Java(TM) Platform SE binary", tick both "Private networks" and "Public networks" and click "Allow access".
16d. To fix an incompatibility issue with this old Java version that comes pre-installed with VIDA and Windows Update "KB3163018" (and also pre-installed with Windows 10 v.1607) you need to update Java:
- Uninstall all Java versions (if not already done so).
16e. Make sure that VidaMonitor and Java are closed (they will be started only if you have installed multi-language, but check to make sure anyway): Start Windows Task Manager and click "More details". Locate and right click "VidaMonitor.exe" on the "Details" tab and select "End task", confirm by clicking "End process". Do the same with java.exe and javaw.exe. Close Windows Task Manager.
- Close Internet Explorer.
nn_x86: This step is for Windows 32-bit. Skip this step if you are on Windows 64-bit.
nn_x64: This step is for Windows 64-bit. Skip this step if you are on Windows 32-bit.
16f_x86. On Windows x86 do the following:
- Install: C:\VIDAInstall\JDK7u80\jdk-7u80-windows-i586.exe
- Rename "jdk" folder in "C:\VIDA\" to "jdk.old" (or delete it).
- Copy folder "jdk1.7.0_80" from "C:\Program Files\Java" to "C:\VIDA\".
- Rename folder "jdk1.7.0_80" in "C:\VIDA\" to "jdk".
- Uninstall "Java SE Development Kit 7 Update 80" and "Java 7 Update 80" from Control Panel Programs and Features, you do not need it anymore as all the files VIDA uses we have already copied.
16f_x64. On Windows x64 do the following:
- Install: C:\VIDAInstall\JDK7u80\jdk-7u80-windows-x64.exe
- Rename "jdk" folder in "C:\VIDA\" to "jdk.old" (or delete it).
- Copy folder "jdk1.7.0_80" from "C:\Program Files\Java" to "C:\VIDA\".
- Rename folder "jdk1.7.0_80" in "C:\VIDA\" to "jdk".
- Uninstall "Java SE Development Kit 7 Update 80 (64-bit)" and "Java 7 Update 80 (64-bit)" from Control Panel Programs and Features, you do not need it anymore as all the files VIDA uses we have already copied.
17. Now it is time to install the VIDA Patch (2014A.exe -- check the size or better yet the MD5 or SHA-1 under Requirements in this guide above, to match. You might otherwise have downloaded a virus), the same Patch works for VIDA 2014A through 2014D:
17a. Make sure that VidaMonitor is closed: Start Windows Task Manager and click "More details". Locate and right click "VidaMonitor.exe" on the "Details" tab and select "End task", confirm by clicking "End process". Close Windows Task Manager.
nn_x86: This step is for Windows 32-bit. Skip this step if you are on Windows 64-bit.
nn_x64: This step is for Windows 64-bit. Skip this step if you are on Windows 32-bit.
17b_x86: Now it's time to run the VIDA Patch, the same Patch works for VIDA 2014A through 2014D. "2014A.exe". Run it as Administrator and leave the default Destination folder as is (c:\) and select Install. Ignore the taskkill error. Now skip to step 18.
17b_x64: Do NOT try to install it by running the exe, instead use Z-zip to unpack the compressed files directly to C: (running it will not always work with this setup and will sometimes not patch the installation correctly).
17c_x64. Right click and select "Extract files..." Enter C: in the "Extract to" field and untick the "2014A\" path.
17d_x64. The package will extract to the VIDA-folder, overwrite all files when asked.
17e_x64. Locate the file filldb.cmd in the "C:\VIDA\patch" folder and then right click on it, select "Run as administrator". You will briefly see a CMD-prompt that opens and closes quickly, this is by design and no other confirmation will appear.
18. Now apply the Microsoft SQL Server 2008 R2 SP3 Express Service Pack (KB2979597 - a prerequisite for the SQL 2016 upgrade):
18a. Open a Command Prompt: Click Start and enter "CMD", then right click on "Command Prompt" and select "Run as Administrator". A new CMD-prompt will appear. Copy the following line depending on your architecture and then paste it by right clicking in the CMD-window and select "Paste", then hit enter:
- For Windows x86: (substitute D: for your actual VIDA DVD location))
Code:
"C:\VIDAInstall\SQL2008R2SP3\SQLServer2008R2SP3-KB2979597-x86-ENU.exe" /IACCEPTSQLSERVERLICENSETERMS /ALLINSTANCES /HIDECONSOLE /ENU /QS
- For Windows x64:
Code:
"C:\VIDAInstall\SQL2008R2SP3\SQLServer2008R2SP3-KB2979597-x64-ENU.exe" /IACCEPTSQLSERVERLICENSETERMS /ALLINSTANCES /HIDECONSOLE /ENU /QS
- The upgrade of SQL Server will run by itself without any user intervention. Wait until it is complete and then close the Command Prompt.
18c. Reboot.
19. If Windows Firewall Security Alert shows up for "Java(TM) Platform SE binary", tick both "Private networks" and "Public networks" and click "Allow access".
20. Now you should be ready to try VIDA out, but wait for the VIDA Monitor to change to a green play icon (VIDA Monitor is by the task tray):
20a. Connect your DiCE-device to your computer.
20b. Start VIDA All-In-One
20c. If Internet Explorer ask to use Recommended security and compatibility settings chose "Don't use recommended settings".
20d. If Internet Explorer asks permission to enable Several add-ons, click Choose add-ons and Enable both 'Adobe PDF Link Helper' and 'WebCGMHlprObj Class'. If Internet Explorer only asks permission to enable 'WebCGMHlprObj Class' click "Enable".
20e. Login with admin, 1, 2, 3 or 4, depending on your location/market.
Volvo VIDA DICE 2014D TROUBLESHOOTING:PROBLEM: An X is presented in Internet Explorer were the DICE Communication tool selector should be (this happens after a Windows upgrade).
SOLUTION: Locate on your VIDA DVD the directory D:\Install\Utils (substitute D: for your actual VIDA DVD location) and the file "EnableIEHostingx64.reg" and merge it with the registry by double clicking on it and then select "Yes" and "OK". For x86 systems do the same with "EnableIEHostingx86.reg"
PROBLEM: You cannot enter anything in the Username login dialogue.
SOLUTION: You have not applied the patch correctly, do step 17 again and then reboot.
SOLUTION 2: Install the patch the "old way":
1. Make sure that VidaMonitor and Java are closed: Start Windows Task Manager and click "More details". Locate and right click "VidaMonitor.exe" on the "Details" tab and select "End task", confirm by clicking "End process". Do the same with java.exe and javaw.exe. Close Windows Task Manager. If Windows Firewall Security Alert shows up for "Java(TM) Platform SE binary", tick both "Private networks" and "Public networks" and click "Allow access".
PROBLEM: "VIDA cannot start as port 80 is already in use".
SOLUTION: Uninstall or disable any services you may have installed that uses port 80, usually Web-servers. IIS may be the culprit: Control Panel/Programs and Features/Turn Windows features on or off - Internet Information Services.
PROBLEM:
Could not load file or assembly 'BizServices.VehicleImageRepository, Version=2.0.5394.27556, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
SOLUTION: NONE YET I ended up cleaning ALOT of stuff in Windows followed by a Windows "repair upgrade". After that, it worked. This is the file it says it cannot find:
"C:\VIDA\jboss\standalone\deployments\VidaEar.ear\V idaWeb.war\Diagnostics\BizServices.VehicleImageRep ository.DLL"
Same error shows up in a working VIDA environment if you temporary rename or remove BizServices.VehicleImageRepository.DLL.
PROBLEM:
During Multi-language installation, in some cases, this error will appear while trying to install second language:
Unhandled Exception Error Number: 0x80004005 Description: [Microsoft][ODBC SQL Server Driver]Login timeout expired Setup will now terminate.
SOLUTION:
- Select OK and then prepare to be greeted by the infamous "VIDA NOT OK" message.
- Select "Yes, I want to restart my computer now."
- After the reboot, make sure that VidaMonitor is closed: Start Windows Task Manager and click "More details". Locate and right click "VidaMonitor.exe" on the "Details" tab and select "End task", confirm by clicking "End process".
- Now re-run setup, again select VIDA All-in-one, and then select only the additional language that you tried to install when it failed (it is probably already selected -- I here presume that you tried to install an additional language to en-US).
- When Setup asks for a reboot, select "No, I will restart my computer later." and then click Finish.
- Now continue to follow my guide from step 16d.
PROBLEM: Other problem.
SOLUTION: Other problems can often be solved by starting over and go through the steps 1 through 8 and not skipping them in my guide. Print out the guide on paper and do a check mark for the things you have already done to make sure you are not missing any crucial point.
